A 99.9% Server Uptime

We have built our cloud web hosting platform using stable hardware components and strongly tweaked software. Our system administrators have installed a customized version of Security–Enhanced Linux on all our hosting servers to guarantee utmost protection and reliability. We’ve installed several denial–of–service prevention mechanisms combined with highly efficient firewall software to make sure our network is unassailable and secure.

Our cloud web hosting plans packages include a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, the uptime guarantee stays the same.

A 99.9% Server Uptime

A 99.9% Network Uptime

When you set up your very own cloud hosting system, it’s very important that you also set up your own network infrastructure. This is why we set up a custom–configured internal network in all our datacenters. Based on first–class Juniper routers and switches, our internal network allows for ultrasonic data transmission rates and is also fully redundant.

Hence, you will enjoy a 99.9% network uptime in our USA data center, in our UK data center, in our FI data center, in our East Europe data center and in our AU data center, irrespective of which hosting service you’ve picked.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you’re not pleased with our hosting services, or if you consider them inadequate, or if you decide that you need to have a VPS web hosting plans instead of a cloud hosting account – you will get a full refund, no questions asked.

All domain name registrations are nonrefundable, but you will retain complete control of your domain names even if you terminate your hosting account with us.

A 30–Day Money–Back Guarantee

24/7 Technical Support

When you have a hosting company, your customer service technicians are extremely important. That’s why we have conscientiously handpicked a highly skilled team of tech support engineers, each with many years of training behind his back. Thanks to them, we offer 24x7 support with each of our hosting packages.

And not only that, we offer a 1–hour response time guarantee. All enquiries are answered in less than 1 hour and our average support ticket response time is less than twenty minutes!

24/7 Technical Support